Appeals and Complaints


The Appeals Process: What You Can Appeal Against
What you need to know on the appeals process and when you need to appeal.
I need help with my appeal
Information on who can support you through the appeals process.
How long does the appeals process take?
A breakdown on how long the appeals process takes and the steps involved.
I’m unhappy with my assessment/exam results, what can I do?
Information on what to do if you are unhappy with an exam or assignment mark
Making an appeal to the Deputy-Vice-Chancellor: What You Need To Know
Advice on appealing a university level decision and how to go about it.
I’m not happy with the outcome of a complaint, can I challenge the decision?
If you have appealed made a complaint to any area of your University life and are unhappy with the outcome, here is advice on how you can escalate your complaint.
I’m unsatisfied with the University, can I complain?
Our guide on how to make a complaint to the University about anything from the services provided in accommodation, academic support or personal issues.
I’m not happy with how my tutor/a member of University staff/ a peer is treating me can I complain?
If you are unhappy with the way a member of staff or a student is treating you, we can help you to raise a complaint.