I have left Leeds. Do I still have to pay for my accommodation (living in a private rented house)?
Advice on paying for accommodation during the COVID-19 pandemic if you live in a private rented house.
I am in a private house and self-isolating. Can I get help?
Help if you're self-isolating due to illness, in a private house.
Can I get help paying my rent?
Help and advice on paying your rent during the COVID-19 pandemic.
Can I get a refund on my rent or be released from my contract if I have moved home?
Help and advice on whether you can get a rent refund or be released from your contract if you are not longer living there due to COVID-19.
I live in private accommodation, can I come back and collect my possessions?
Information on collecting your possessions if you live in private accommodation.
Can I move in to my new property?
Information on moving into a new property during the pandemic.
I have to self-isolate but I have to move out of my house, what do I do?
If you have been informed that you need to self-isolate, you should remain in your current property in alignment with government guidance. As soon as possible, you should inform your landlord and letting agent of your self-isolation and...
I can’t move into my new house because the tenants are still there self-isolating
If you are unable to move into your new house as the previous tenants are still living in the property and are self-isolating, you should contact your landlord and letting agent as soon as possible. Your landlord may be able to offer you alternativ...
I have to stay in my property to self-isolate, what can the landlord charge me?
If you stay past the end of your tenancy due to self-isolation, your landlord is able to charge for any losses they may incur. However, landlords during this period are being asked to be reasonable, and this has been communicated to all landlords t...
I am being charged for extending my tenancy due to self isolation, is there any financial support available?
If you are unable to afford the costs associated with having stayed in your property due to self-isolation, or being unable to move in due to previous tenants still being in self-isolation and having to find alternative accommodation, there may be ...